22 Dec Spanish Leather

So, instead of boots of Spanish leather, let your gift of the season be a renewed sense of respect for and openness to others, signaled by a warm hello and welcoming gaze. Ola! Feliz Navidad! ...

Read More

15 Dec Graves’ Study

When relating a client anecdote or example, avoid describing it clinically. Don't fabricate your stories, unless you have the writing skill and creativity of Graves. Not many of us do. Recall the actual event, so that your voice and descriptions are graphic, detailed, and of...

Read More

01 Dec Stuff Happens

There is no question that stuff will happen when you present. Be ready and expect it. The gracefulness and candor you exhibit when things go awry is critical....

Read More

29 Nov Better Call Saul

We recently watched the Season 4 finale of Better Call Saul.  While arguing for his reinstatement as an attorney, character Jimmy McGill put down the letter he was reading from his deceased brother Charles. He went “off script” and tearfully described the conflicted, as well as...

Read More

17 Nov Seinfeld

Speakers, like comedians, have to work on delivery and content. The more you do, the easier it becomes. Start in low-ante situations, the way Seinfeld performs in comedy clubs to test new material. Introduce a colleague, deliver a lunch-and-learn, or facilitate a panel and watch...

Read More

10 Nov Colored Pencils

Pianist Joyce Yang sees music in colors and shapes. She can’t help it; she has synesthesia, a condition where one sense activates another. In Yang’s case, hearing music triggers color. She sees black notes on white paper and her brain processes flashes of silver,...

Read More

03 Nov Truly Scary

When speaking, your genuine self is your most persuasive element. Incorporate anecdotes or case studies with specific details. By recalling the actual event, all your senses fire with an inexhaustible source of material....

Read More

20 Oct Owning TED

Julie Cordua is the CEO of THORN, an organization devoted to eliminating child sexual abuse from the internet. Her TED talk is riveting. (Disclaimer: We have trained many of the THORN staff, including Julie, but we did not coach her for this talk.) Julie's delivery was raw and...

Read More