07 Jul Reality Bites
Why are audiences attracted to manufactured reality? TV shows like Survivor, Shark Tank, The Real Housewives of...
30 Jun What Happens Next?
In Oklahoma City last week, we trained a group of interns attached to the Oil and Gas Industry. Like many of our clients, these young engineers, attorneys, CPA’s and scientists were challenged to construct client anecdotes or case studies. The truth is, no one was born...
29 Jun Haste Makes Waste
Would that we all had the recall abilities of Sherlock Holmes or Jeopardy champ James Holzhauer. But we humans can employ some of history's best memory tools. Your kids undoubtedly sang "The Alphabet Song" to learn letters. And, as we referenced in a recent tip, the ancient...
09 Jun Navigation
This past week, while in Oahu for OneAmerica, we were fascinated by the roots of the Hawaiian culture. Ancient mariners made their way from Polynesia, and before that SE Asia and China. The sailors had sophisticated instruments, but also counted on close observation of winds,...
07 Jun Stop Apologizing
A universal teeth-grinder is when reps from AT&T, United Airlines, Restoration Hardware or many other companies apologize when you call in for tech or customer support. Whoever teaches this kind of backward communication needs a new playbook. Do they assume we care how they feel?...
18 Jun Embracing Your Stage Fright
It’s not just you. Most people suffer from speaker anxiety. In my years of coaching and training clients, I’ve found that speaker anxiety can be greatly diminished simply by speaking on a regular basis and having the right tools in place when anxiety rears its...
18 Jun Always Look for Feedback
Rehearse your presentation in front of a trusted colleague, friend, or family member. Poll them for specific feedback. If you simply ask “How did I do?” most people will say, “Great!” which tells you nothing. Ask for specifics like the goal of your presentation, what...
15 May Be Colorful, Creative and Specific In Your Speech
To be a successful speaker or communicator, the most important thing you can do is put your full attention on the audience and what would serve them best. If you want to deliver value or drive others to take an action, trust your intuition and...
23 Dec Silencing the Voices in Your Head
The pressure we put on ourselves to be perfect and deliver presentations that no one can criticize becomes a metaphorical straight jacket. The nagging voice that resides inside our heads is loud, obnoxious, and demoralizing. Moreover, it kills our creativity. No speaker can simultaneously monitor...
22 Dec Building Trust as a Presenter
Audiences don’t trust presenters who are too polished or perfect. They prefer speakers who are a bit rough around the edges, speak in a genuine voice, and are doing their best to engage an audience. There may be another principle at play. Women can be overly...