24 Nov Can’t Judge a Book
We are midway through a Mediterranean cruise. When we boarded, the first impressions of our shipmates were not positive. We saw many older, stooped frames and grumpy expressions– hardly encouraging for engaging conversations. We learned that first impressions should be tested, not trusted.
We now have new friends of many ages and cultures. These include the retired Managing Director of Lincoln at Ford Motors from Mexico, our African Sommelier, chef from southern Italy, and close friends of an LA attorney we’ve known for many years.
Do you find yourself making snap judgments when facing a new client, potential resource, or audience? If so, the first few moments are critical. If you perceive frustration, anger or boredom, it can send you to your personal bunker, defending your bona fides with too much heat, or expecting the worst.
Instead, give yourself the task of winning them over. Ask specific questions and don’t be judgmental. On our cruise, we asked fellow travelers what they were looking forward to, why they picked this cruise line, and what they enjoyed from their shore excursions. And with the staff, we would guess where they were from. Making personal connections will pay large dividends– whether you’re selling services, ideas, or yourself. Buen viaje.
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