Bring the Heat

03 Mar Bring the Heat

As we write this, we’re in Breckenridge Colorado waiting for a snowstorm to pass so we can ski. Recently, we decided to return our gear to the 90’s where it belongs. At the ski shop, they heat-molded our liners so the new boots fit and will perform better. Jake mentioned the importance of making the best impression by actively moving our feet and toes while the liners were hot.

This process reminded us of what we tell our clients when we extol the virtue of impression management. Physical activity, exhibited through posture and gesture, delivers an impression of confidence. Directness in speech, using strong examples through story, simile and metaphor shows a grasp of content. And eye contact with pleasant, non-judgmental facial expressions displays an inviting, open demeanor. Perception is reality.

But the true test of impression management is when the heat is on and you receive pushback. This is where your strengths are solidified, so welcome challenge and debate. Wiggle your toes, stand down into your boots. Compression and heat forges even metal and will do the same for you.